Terms & Conditions
Last updated: 30 September 2026
About these terms
These terms apply to internet service and related offers from Netrix Broadband ("Netrix", "we", "us") shown on this website. By asking us for a connection, you accept them.
Area availability
Our service is subject to area availability. We confirm whether we can connect your address when you contact us.
Prices
Final price depends on your area. Prices shown on this website are "starting from" prices and include tax. We confirm your exact price with you over WhatsApp before you go ahead.
TV
TV is an optional paid add-on. It is not part of a standard internet plan.
Router
Router availability varies and is not guaranteed. Ask us about your area when you enquire.
Installation and support
Installation and support are handled by Netrix technicians.
Payments and complaints
Payments and complaints are handled at our retail shop or via WhatsApp.
- Retail shop: Shop 3, Z.H Pan Shop, Sheesha Gali, C-Area Malir, near Liaquat Market, Karachi 75080
- WhatsApp: +92 370 2241254
Changes to plans and prices
Netrix may update its plans and prices. We will confirm the current plan and price with you when you contact us.
Your information
How we handle your personal information is explained in our Privacy Policy.